Return Policy

Thank you for shopping at Cube Home (referred to as "we", "us", or "our"). We strive to ensure that you are satisfied with your purchase. However, if you are not entirely satisfied with your purchase, we're here to help.

1. Returns

1.1. You have 14 calendar days to return an item from the date you received it.

1.2. To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging.

1.3. To initiate a return, please contact our customer service team at admin@cube-home.com to obtain a return authorization (RA) number. Returns without an RA number may not be accepted.

1.4. Once you have received your RA number, please securely package the item(s) you wish to return and include the RA number on the outside of the package.

2. Refunds

2.1. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

2.2. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

3. Exchanges

3.1. If you need to exchange an item for a different size or color, please contact our customer service team at admin@cube-home.com to request an exchange. We will provide you with instructions on how to proceed with the exchange.

3.2. Exchanges are subject to product availability. If the item you wish to exchange is out of stock, we will issue a refund or store credit for the returned item.

4. Return Shipping

4.1. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

4.2. If you receive a refund, the cost of return shipping will be deducted from your refund.

5. Damaged or Defective Items

5.1. If you receive a damaged or defective item, please contact our customer service team at admin@cube-home.com within 14 calendar days of receiving the item. We will arrange for a replacement or refund as appropriate.

6. Final Sale Items

6.1. Items marked as "final sale" are not eligible for return or exchange unless they are damaged or defective upon receipt.

7. Contact Information

If you have any questions about our returns policy, please contact us at admin@cube-home.com.